Privacy Policy

TripLuv ("we", "us", "our") is a travel planning, expense-splitting and journaling app, operated by Sathish Kumar P, an independent developer based in Bengaluru, India (contactus@tripluv.in). This policy explains what information we collect, how we use it, and the choices you have. By using TripLuv, you agree to the practices described here.

01 Information we collect

Account information

• Name, email address and phone number (when provided)
• Profile photo (avatar), if you upload one
• Sign-in method — email/password or Google Sign-In

Trip and travel information

• Trip destinations, dates, budgets and itineraries you create
• Group trip membership and invitations
• Travel preferences — home city, travel style, companions and interests, used to personalise AI trip suggestions and cost estimates
• Nationality (optional) — used to tailor visa and travel-document checklists

Expense and settlement information

• Expenses you or your group members log, including amounts, categories and how they're split
• Settlement records — who paid whom, and how (UPI, cash, bank transfer). TripLuv only records that a settlement happened; it does not process or move money itself
• Your UPI ID (optional) — shown to members of your group trips so they can pay you back
• Comments you post on expenses, and a history of edits made to shared expenses

Journal content

• Journal entries, notes and photos you add to your travel journal

Device and usage information

• Basic device information (device type, OS version) used for compatibility and troubleshooting
• Crash reports and performance data, used to find and fix bugs (see “Cookies, analytics and crash reports”)

02 How we use your information

• To provide core app functionality — trip planning, expense splitting, journaling
• To generate AI-powered itinerary suggestions and cost estimates (via Google Gemini and Groq — see section 3)
• To let you share trips and split expenses with group members you invite
• To send you notifications you've opted into, such as budget alerts
• To maintain and improve the app, and to fix bugs

03 Third-party services we use

TripLuv relies on the following third-party services to operate. Each has its own privacy practices:

• Supabase — our backend provider, used for authentication, database storage and file storage (photos and avatars).
• Google Sign-In — optional sign-in method. If used, Google shares your basic profile information (name, email) with us per your consent.
• Google Gemini — the main AI service. It generates itinerary suggestions, place recommendations and cost estimates from your trip details (destination, dates, budget, preferences).
• Groq — an AI service used to help write a journal entry when you ask it to (it receives the place, your notes, mood, destination and day number), and as a backup for itinerary suggestions when Gemini is unavailable.
• Sentry — crash reporting. When the app crashes or hits an error, it receives technical details: the error, device model, OS version and app version, plus performance timings for the app’s screens and requests.
• Frankfurter — a public exchange-rate service used for currency conversion. No personal information is sent.
• Planned: hotel comparison — not in the app yet. If it launches, this policy and our Terms of Service will be updated first.

We do not send your expense amounts, journal photos or contact details to the AI services.

04 Cookies, analytics and crash reports

Website: tripluv.in sets no cookies and runs no analytics or tracking scripts. It remembers your light/dark theme choice in your browser’s local storage, and loads its fonts from Google Fonts, so your browser contacts Google’s servers to fetch them.

App: TripLuv contains no advertising or analytics SDKs. It uses Sentry for crash reporting: error details, device model, OS version and app version are sent when something goes wrong, along with performance timings. These reports are not linked to your name or email address.

05 Where your data is stored

Your account, trips, expenses, journal entries and photos are stored with Supabase in its Sydney, Australia region (AWS ap-southeast-2). Your data therefore leaves India.

The AI services (Google Gemini and Groq) process the trip details or journal notes sent to them on their own servers, which are outside India, and Sentry stores crash reports in the United States.

06 Who can see your data

• Members you invite to a group trip can see that trip's shared details, expenses and settlements — not your other trips.
• Our service providers (section 3) process data on our behalf under their own confidentiality and security obligations.
• We may disclose information if required by law.

07 Data retention & deletion

Your data is retained as long as your account is active. You can delete your account at any time from Profile → Account → Delete Account. This action cannot be undone.

What is permanently erased

• Your name, email address, phone number and profile photo
• Your travel preferences — home city, travel style, companions, interests and nationality
• Your UPI ID
• Your journal entries and all photos you uploaded
• Any comments and edit history you wrote
• Your login credentials — the account can no longer be used to sign in
• Trips you created that nobody else was part of, and everything in them

What is kept, and why

This is deliberate. Group expenses are a shared record: your friends' balances are calculated from the same entries as yours. If your share were removed, their totals would no longer add up and money would appear to be owed to nobody. Keeping the entries — with every piece of personal information stripped out — is what allows the people you travelled with to keep an accurate account of their own money.

What remains is an anonymous financial record. It holds no name, email, phone number, photo or any other detail that identifies you.

If you own a group trip that other members are still using, ownership passes to another member so the trip isn't destroyed for them.

08 Your rights

You can access and update most of your information directly in the app (Profile → Edit). You can request a copy of your data, or ask us to correct or delete specific information, by contacting us (section 12).

09 Children's privacy

TripLuv is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we'll remove it.

10 Security

We use industry-standard measures — encrypted connections and access controls — to protect your data, but no method of transmission or storage is 100% secure.

11 Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the effective date above.

12 Contact us

Questions about this policy or your data? Email us at contactus@tripluv.in.